FAQ

No, signing up does not affect your credit score.

We will ask to access your credit report and share a few details with us such as name, address, income, relationship status etc.

We will also need to verify your identify. We do this through Open Banking.

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Please email us at help@bettercents.io and we will delete your account.

Keeping your data safe is our number one priority:

• We're regulated and authorised by the Financial Conduct Authority as an appointed representative of Promethean Finance Limited
• We're committed to the confidentiality, integrity and security of your personal information
• We'll never sell your personal information
• Bank-level security measures with SSL Encryption

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We’re a free and independent solution. We believe saving on your debt shouldn’t cost you. BetterCents is a credit broker, not a lender. Our website is completely free for you to use but we may receive a fee or commission from our lender partners for introductions. Any fee or commission will not be added to your credit offer. We will never rank our offers according to the commission paid.

We receive our credit supply from one of the largest lending marketplaces in the UK who has the the most extensive panel of lenders available in the market. We aim to work with as many lenders as possible. Please note that a small selection of companies have chosen not to list their products on third party websites.

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Feel free to contact us at info@bettercents.io or via the contact us page on our website.

We are currently developing BetterCents and want to make sure it meets all your needs. Would you like to be part of our community of beta users? If you would like to be involved in shaping our product and seeing your suggestions come to life, we'd love to hear from you!

All you have to do is schedule a 15 minute chat with us here - nothing for you to prepare.

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You can easily unsubscribe from our emails by selecting the unsubscribe link at the bottom of any of our emails. Please note that if you unsubscribe we can no longer send you notifications when your personalised money-saving suggestions arrive!