FAQ

Let us answer some of your questions

Will signing up to BetterCents affect my credit score?

No, signing up does not affect your credit score.

What info does Bettercents require? And why?

We will ask to access your credit report and share a few details with us such as name, address, income, relationship status etc.

We will also need to verify your identify. We do this through Open Banking.

How do I delete my account?

Please email us at help@bettercents.io and we will delete your account.

Is my data safe with BetterCents?

Keeping your data safe is our number one priority:

  • We're regulated and authorised by the Financial Conduct Authority as an appointed representative of Promethean Finance Limited
  • We're committed to the confidentiality, integrity and security of your personal information
  • We'll never sell your personal information
  • Bank-level security measures with SSL Encryption

Is BetterCents really free to use?

We’re a free and independent solution. We believe saving on your debt shouldn’t cost you. BetterCents is a credit broker, not a lender. Our website is completely free for you to use but we may receive a fee or commission from our lender partners for introductions. Any fee or commission will not be added to your credit offer. We will never rank our offers according to the commission paid.

Does BetterCents have access to all the lenders in the market?

We receive our credit supply from one of the largest lending marketplaces in the UK who has the the most extensive panel of lenders available in the market. We aim to work with as many lenders as possible. Please note that a small selection of companies have chosen not to list their products on third party websites.

How do I contact you?

Feel free to contact us at info@bettercents.io or via the contact us page on our website.

How do I send BetterCents suggestions and feedback to improve the service?

We are currently developing BetterCents and want to make sure it meets all your needs. Would you like to be part of our community of beta users? If you would like to be involved in shaping our product and seeing your suggestions come to life, we'd love to hear from you!


All you have to do is schedule a 15 minute chat with us here - nothing for you to prepare.

How do I unsubscribe from your emails?

You can easily unsubscribe from our emails by selecting the unsubscribe link at the bottom of any of our emails. Please note that if you unsubscribe we can no longer send you notifications when your personalised money-saving suggestions arrive!

Have another question?

No worries, we are happy to help. Please contact us or send an email to hello@bettercents.io
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Start saving on your debt

We’re a free and independent solution. We believe saving on your debt shouldn’t cost you
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Hear from real people

"BetterCents did exactly what they were meant to do, help consolidate debt and help you clear it. Thanks for that"
James
James
"BetterCents did exactly what they were meant to do, help consolidate debt and help you clear it. Thanks for that"
James
James
"BetterCents did exactly what they were meant to do, help consolidate debt and help you clear it. Thanks for that"
James
James
Free to use
100% Independent
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